Can I change the email or name for my Primary Designee?

Can I change the email or name for my Primary Designee?

For security and accuracy reasons, DocuGuardian does not allow you to change the name or email of an existing Primary Designee. This ensures the contact information on file always matches your intended Primary Designee and prevents unauthorized access.

You can change the following details of your Primary Designee.  See this article for instructions on editing the details of your Primary Designee:

If you need to update your Designee’s name or email, you’ll need to remove them and add them again as a new Primary Designee with the correct information.

For step-by-step instructions, see this article on how to remove a Primary Designee and then see this article on how to add a Primary Designee