How to cancel your membership

Modified on Thu, 8 May at 11:57 AM

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How To Cancel Your Membership


To cancel your current subscription, please follow these steps:

  1.  Navigate to the Support and Learning link on your Dashboard:

  1.  Select Support Center:

  1. Select Submit a Ticket:

  1. Complete the Ticket form enter “Account Cancellation” in the subject line and click Submit at the bottom of the form:

  2. You will receive an account cancellation email confirmation from our team within 48 hours as shown below:


We value your business and welcome your feedback.  Please feel free to respond to the cancellation confirmation email with your thoughts on DocuGuardian and the reasons for your account cancellation.

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